Frequently asked questions
Everything you need to know before booking.
What are the check-in and check-out times?+
Check-in is from 3:00 PM, and check-out is until 12:00 PM. Early check-in or late check-out may be available upon request.
Do the units include a kitchen?+
Yes — every unit comes with either a fully equipped kitchen or a kitchenette, making us a strong choice for extended stays.
Is there a pool?+
Yes — an outdoor pool is available to all guests, and select units offer a direct pool view.
Are you family-friendly?+
Yes. We offer spacious two-bedroom, three-bedroom, and duplex apartments suitable for families. Please share children’s ages when requesting a booking.
How does booking work?+
Choose your dates and preferred unit and complete the booking form. Our team will reach out within 24 hours to confirm availability, rates, and payment.
What is the cancellation policy?+
Cancellation terms vary by season and unit type. The exact cancellation policy will be sent with your booking confirmation, before any payment.
Do you offer airport transfer?+
Airport transfer can be arranged on request. Please mention it in the "special requests" field when booking.
Do you accept long stays?+
Yes — long stays are very welcome. Contact us for custom rates on 7+ or 30+ night stays.
Where exactly is Monte Cairo located?+
We are at 88 Mokattam Street, Mokattam district, Cairo. The location is strategically placed between New Cairo and historic Cairo, minutes from the Citadel of Saladin.
Do you have event and wedding spaces?+
Yes — we offer renovated, air-conditioned halls suitable for weddings and private events. Contact us for a tailored quote.